For Immediate Release

TaxWise customer service wins national recognition

Twice named a finalist in the 2006 Call Center Awards

LAS VEGAS , NV , June 13, 2006— TaxWise customer and technical support won national recognition as one of five finalists in each of two categories—“Best in Class” and “Best Use of Technology”—at the 2nd Annual Call Center Awards ceremony held here this week.

The competition is run by Call Center IQ, a division of International Quality & Productivity Center (IQPC). Call Center IQ established the Call Center Awards to honor, recognize and promote Call Centers that demonstrate true best practices. An independent panel of experts and call center executives judged the competition.

“We are honored to be recognized in this way,” said Scott Lester, vice president of customer care at TaxWise. “It’s a tribute to the hard work and dedication of our 300 customer service professionals, whose constant goal is to provide friendly, world-class assistance to our customers.”

For more than 20 years, TaxWise has led the professional tax industry in providing fast and knowledgeable assistance to the tax and accounting professionals using TaxWise software. TaxWise also provides complete support for more than 8,400 IRS-sponsored Volunteer Income Tax Assistance (VITA) sites and IRS Walk-In Offices which have used TaxWise for the past 11 years under a contract between TaxWise and the Internal Revenue Service.

TaxWise customer service uses state-of-the-art call routing technology to provide toll-free support seven days a week during the peak of tax season, A+ certified technical support and bilingual support and training in English and Spanish. The TaxWise customer support center operates from the company’s headquarters in Rome, Georgia.

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About TaxWise : Universal Tax Systems, Inc. (UTS), established in 1986, publishes TaxWise tax preparation and accounting software and provides e-filing and transaction processing services to the tax and accounting industry. The Rome, GA, company's products and transactional services are used by more than 75,000 professionals. TaxWise is also used at more than 8,400 IRS assistance sites to prepare more than 1.6 million tax returns for low income, elderly and limited-English taxpayers.