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There could be several underlying issues:

• You do not have a valid POA on the individual or business for which you are requesting transcripts.
• You have filed a POA by fax and the POA has not been filed with CAF.
• CAF is not currently operational.
• E-Services is currently experiencing a high volume of traffic. Fulfilling the request may take a longer time than normal.

TaxScripts® stores downloaded transcripts in the directory specified in your user profile. By default, this location is C:\TaxScripts\Inbox.

TaxScripts® stores printed transcripts in the directory specified in your user profile. By default, this location is C:\TaxScripts\Printed.

These email notifications are a security feature of IRS E-services and cannot be disabled. However, you can configure your email client to delete these emails or move them to a specified directory. All TDS related emails should originate from TDSeservices@irs.gov and contain the text "Transaction ID -" in the subject. Please consult your email client documentation for help creating a message rule.

This issue can easily be resolved by modifying your Internet Explorer settings. You must disable script debugging in order to prevent this dialog from appearing. If you have Windows XP, you can do this by performing the following steps:

1. Click Start | Control Panel. If you see a link in the sidebar entitled, "Switch to Classic View," click it. You will now see a list of icons and comments in the Control Panel.
2. Double-click the Internet Options icon. This will launch the Internet Properties dialog box.
3. In the Internet Properties dialog box, activate the Advanced tab.
4. On the Advanced tab and under the Browsing node, ensure that both "Disable Script Debugging (Internet Explorer)" and "Disable Script Debugging (Other)" are checked.
5. Click the OK command button to apply changes and close the dialog.

TaxScripts® allows you to request any and all IRS transcripts that you can request through the IRS e-services website.

For Business Taxpayers:

• Account Transcript: CIVIL PENALTY,CT-1, 1041, 1041A, 1041QFT, 1042, 1065, 1065B, 1066, 11C, 1120, 1120C, 1120F, 1120FSC, 1120H, 1120L, 1120ND, 1120PC, 1120POL, 1120REIT, 1120RIC, 1120S, 1120SF, 2290, 4720, 5227, 706GS(T), 720, 730, 8288, 8752, 8804, 940, 940EZ, 941, 943, 944, 945, 990, 990C, 990EZ, 990PF, 990T
• Record of Account: 1065, 1120, 1120A, 1120H, 1120L, 1120S
• Return Transcript: 1065, 1120, 1120A, 1120H, 1120L, 1120S

For Individual Taxpayers:

• Account Transcript: CIVIL PENALTY, 1040, 1040 SEPARATE ASSESSMENT, 3520A, 5329, 706, 706GS(D), 706NA, 709, 709A, 8288
• Record of Account: 1040, 1040A, 1040EZ, 1040NR, 1040NREZ, 1040SS/PR
• Return Transcript: 1040, 1040A, 1040EZ, 1040NR, 1040NREZ, 1040SS/PR
• Verification of Non-Filing: 1040, 1040A, 1040EZ, 1040NR, 1040NREZ, 1040SS/PR
• Wage and Income Document: All Forms, K-1 1041, K-1 1065, K-1 1120S, Summary, SSA-1099, W-2, W-2G, W-4, 1042-S, 1098, 1098-C, 1098-E, 1098-T, 1099-A, 1099-B, 1099-C, 1099-CAP, 1099-DIV, 1099-G, 1099-H, 1099-INT, 1099-LTC, 1099-MISC, 1099-MSA, 1099-OID, 1099-PATR, 1099-Q, 1099-R, 1099-S, 1099-SA, 5498-ESA, 5498, 5498-MSA, 5498-SA, 8805

TaxScripts allows for the downloading of the following Transcript years as provided by the IRS.

• Account Transcripts- Available for any year the account has an open issue. Currently from 1995-2009.
• Record of Account- Available for the current and last 3 tax years. Currently from 2005-2008.
• Return Transcript- Available for the current and last 3 tax years. Currently from 2005-2008.
• Verification of Non-Filing- Available for the current and last 3 tax years. Currently from 2005-2008.
• Wage and Income- Available for the last 8 tax years. Currently from 2000-2007.